Shipping policy

Last Updated: October 21, 2026

At Old School Culture, we are committed to delivering your favorite vintage-inspired graphic T-shirts, sweatshirts, and apparel as safely and efficiently as possible. This Shipping Policy explains how we process, ship, and deliver orders placed through our online store.

If you have any questions about shipping or your order, please contact us at oldschoolcult7@gmx.ch.

1. Order Processing Time

Orders are processed after payment has been successfully confirmed.

Please allow 1–3 business days for order processing before shipment. Processing includes order verification, preparation, quality checks, and packaging.

Business days are Monday through Friday, excluding public holidays.

During peak shopping periods, promotional events, or holidays, order processing may take longer than usual. If a significant delay occurs, we will make reasonable efforts to communicate the relevant information.

2. Shipping Destinations and Delivery Estimates

Old School Culture ships to customers in the United States, Europe, and other international destinations where shipping is available.

Our estimated delivery times are as follows:

United States: 3–8 business days.
Europe: 7–15 business days.
Other international destinations: 7–15 business days.

Delivery estimates refer to the transit period after an order has been dispatched and do not include order processing time, unless otherwise stated at checkout.

These timeframes are estimates, not guaranteed delivery dates. Actual delivery times may vary depending on the destination, carrier, customs clearance, local delivery conditions, and other circumstances beyond our control.

3. Shipping Costs

Applicable shipping charges, if any, will be displayed at checkout before you complete your purchase.

Shipping costs may vary depending on the destination, shipping method, order size, and applicable promotions.

If free shipping is offered, the eligibility requirements and any minimum purchase amount will be clearly communicated on our website or at checkout.

Customers are responsible for reviewing the final shipping charges displayed before placing an order.

4. Order Confirmation and Tracking

After placing an order, you will receive an order confirmation by email, provided a valid email address was supplied.

Once your order has been dispatched, we will provide shipping confirmation and tracking information when available.

Please allow time for tracking information to become active after the carrier receives and scans your package.

You can use the tracking link provided in your shipping confirmation to follow your shipment's progress.

If you have not received tracking information within a reasonable period after your order has been dispatched, contact us at oldschoolcult7@gmx.ch for assistance.

5. Customs Duties, Taxes, and Import Fees

International orders may be subject to customs duties, import taxes, brokerage fees, or other charges imposed by the destination country.

Unless explicitly stated otherwise at checkout, these charges are not included in the product price or shipping fee and may be payable by the customer.

Customs procedures may also cause delivery delays. Old School Culture cannot guarantee the processing time of customs authorities.

Customers are responsible for complying with the import regulations applicable in their destination country.

6. Incorrect or Incomplete Shipping Addresses

Customers are responsible for providing accurate and complete shipping information at checkout, including the recipient's name, street address, city, postal code, and contact details where required.

If you notice an error in your shipping address, contact us as soon as possible at oldschoolcult7@gmx.ch.

We will attempt to correct the address before the order is dispatched, but changes cannot be guaranteed once processing or shipment has progressed.

Old School Culture is not responsible for delivery problems caused by incorrect or incomplete addresses supplied by customers. Additional shipping charges may apply if a package must be reshipped because of an address error.

7. Delayed or Missing Packages

Although we make reasonable efforts to ensure timely delivery, delays may occur due to carrier disruptions, severe weather, customs inspections, public holidays, incorrect addresses, or other unforeseen circumstances.

If your order has not arrived within the estimated delivery window, please contact us at oldschoolcult7@gmx.ch with your order number.

We will review the available tracking information and assist you in contacting the shipping carrier when appropriate.

A package should not be considered lost solely because tracking has not updated for a short period. We will assess reported missing shipments on a case-by-case basis.

Nothing in this policy limits any consumer rights or remedies available under applicable law.

8. Damaged Packages or Incorrect Items

Please inspect your order upon delivery.

If your package arrives visibly damaged or you receive an incorrect item, contact oldschoolcult7@gmx.ch as soon as reasonably possible. Include your order number, a description of the issue, and photographs of the item or packaging where available.

We will review the matter and explain the available resolution in accordance with our applicable returns policy and consumer protection obligations.

9. Split Shipments

Depending on product availability, fulfillment arrangements, or shipping logistics, items from a single order may occasionally be shipped separately.

If your order is dispatched in multiple packages, tracking information may be provided separately for each shipment when available.

10. Delivery Address and Delivery Completion

Orders are shipped to the delivery address submitted at checkout.

Once a package is marked as delivered by the carrier, please check your mailbox, designated delivery location, building reception, household members, or neighbors where appropriate.

If you cannot locate a package marked as delivered, contact us at oldschoolcult7@gmx.ch so we can help you review the available delivery information.

11. Changes to This Shipping Policy

Old School Culture reserves the right to update this Shipping Policy when necessary to reflect changes in our shipping procedures, carrier services, or legal obligations.

Updates will be published on this page with a revised “Last Updated” date. Changes will not override rights that customers have under applicable law.

12. Contact Information

For questions about shipping, delivery estimates, tracking information, or an existing order, please contact:

Store: Old School Culture
Email: oldschoolcult7@gmx.ch

We will make reasonable efforts to respond to shipping inquiries as promptly as possible.

Thank you for shopping with Old School Culture.